Delete your account or data
Delete your account
Account deletion is completed directly inside the Pocket Power app. Follow these steps:
- 1Open the Pocket Power app on your device.
- 2Tap your Profile icon, then select Edit Profile.
- 3Scroll to the Account & Data section.
- 4Tap Delete my account.
- 5Enter your account password to confirm your identity.
- 6Confirm the deletion. Your account and all associated data will be permanently removed.
What is deleted
Login, profile & all stored app data
Reversible?
No — permanent and cannot be undone
Processing time
Immediate for in-app deletions
Required
Account password for verification
Signed in with Apple or Google? If you used Sign in with Apple, Google, or a similar provider and have not set an in-app password, the self-service deletion flow may not be available. Please email help@pocketpower.pro from the address linked to your account — we will process the deletion within 5 business days.
Request data deletion
If you want to delete or correct specific data — such as community posts, uploaded content, or particular records — without deleting your entire account, submit a request to our support team.
Please email us with:
- 1The email address associated with your Pocket Power account.
- 2A clear description of what data you would like deleted or corrected.
- 3Any relevant jurisdiction or legal basis (e.g. GDPR Article 17 right to erasure).
We may ask you to verify your identity before processing. All requests are handled within 30 days in line with applicable data protection law.
✉️ Email a Data RequestNeed help?
If you have any questions about your account, your data, or the deletion process — or if the in-app flow isn't working for you — please contact our support team at help@pocketpower.pro. We aim to respond within 5 business days.
For full details on how we handle your data, please read our Privacy Policy.